Guests First Registration Opens September 15, 2018

September 11, 2018 Daily Update

Registration begins Sept. 15 for the fall session of Guests First, a free educational program for Lee County hospitality employees that offers customer service skills training to front-line and management professionals. The fall schedule is posted at

Guests First offers a unique opportunity for participants to enhance their self-awareness in interactions with others while having fun in the process. The program consists of eight modules, each lasting 2 1/2 hours. The classes are held at industry partner locations throughout Lee County.

Those who successfully complete the Guests First program and pass the American Hotel Lodging & Education Institute (AHLEI) examination will earn the globally recognized credentials of a Certified Guest Service Professional (CGSP).

Questions? Email [email protected] or call 239-338-3500 and ask for the Guests First team: